This Privacy Policy explains how bat989 collects, processes, stores, shares, and protects the personal data of individuals who register for and use the bat989 platform. bat989 is committed to handling your personal information with care, transparency, and in accordance with applicable data protection standards. Please read this policy carefully before creating a bat989 account.
Our Commitment
These highlights summarise bat989's core data protection commitments. They are not a substitute for reading the full policy below — they are an orientation to help you understand what matters most before diving into the detail.
bat989 collects personal data strictly to the extent required to operate the platform, process payments, verify identity, and comply with licensing obligations. We do not collect data beyond what is necessary for these purposes.
bat989 does not sell your personal data to third parties under any circumstances. Data is shared only with regulated service providers performing specific functions — such as payment processing and identity verification — under strict contractual data protection obligations.
bat989 uses industry-standard encryption, access controls, and security protocols to protect your personal data from unauthorised access, disclosure, alteration, or destruction. Security measures are reviewed and updated regularly.
You have the right to access, correct, and in certain circumstances request deletion of your personal data held by bat989. Requests may be submitted to the bat989 support team and will be responded to within the timeframes set out in this policy.
bat989 uses cookies and similar tracking technologies solely to operate the platform, maintain session security, and analyse aggregate usage patterns for platform improvement. bat989 does not use cookies to build profiles for third-party advertising networks.
bat989 sends transactional communications necessary for your account — such as deposit confirmations, withdrawal notifications, and security alerts. Promotional communications require your opt-in consent and can be withdrawn at any time through your bat989 account settings.
bat989 ("bat989", "we", "us", "our") operates the online casino and sports betting platform accessible at bat989.net and any associated mobile-optimised interfaces (collectively, "the Platform"). This Privacy Policy applies to all personal data that bat989 collects from or about individuals who register for, access, or use the bat989 platform, including players located in Pakistan and other permitted jurisdictions.
bat989 takes the privacy and security of your personal data seriously. This policy is written in plain English where possible while maintaining the legal precision required of a data protection document. Where technical or legal terms are used, they are explained in context. If you have questions about any part of this policy, contact the bat989 support team before creating an account.
This Privacy Policy should be read in conjunction with the bat989 Terms & Conditions, which govern your overall use of the platform. In the event of a conflict between this policy and the Terms regarding data protection matters, this Privacy Policy shall prevail.
bat989 is the data controller in respect of personal data collected through the bat989 platform. As data controller, bat989 determines the purposes and means by which your personal data is processed, and is responsible for ensuring that such processing complies with applicable data protection standards.
bat989 operates under an international gaming licence that imposes data protection obligations as conditions of continued licensure. Compliance with these obligations is monitored by bat989's internal Compliance and Operations team. Enquiries regarding data controller responsibilities may be directed to the bat989 support team at [email protected].
bat989 collects personal data across several categories depending on how you interact with the platform. The following table summarises the principal categories of data collected and the primary source of each:
| Category | Examples | Source |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, government-issued ID number | Provided by you during registration or KYC verification |
| Contact Data | Email address, mobile phone number | Provided by you during registration |
| Financial Data | Payment method details (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank account references), deposit and withdrawal history, PKR balance | Provided by you and collected automatically via payment processor |
| Gaming Activity Data | Wagers placed, games accessed, betting history, session duration, wins and losses | Generated automatically through your use of the platform |
| Technical Data | IP address, device type, browser type and version, operating system, session timestamps | Collected automatically via server logs and cookies |
| Communications Data | Live chat transcripts, email correspondence, support ticket records | Generated when you contact bat989 support |
| Verification Data | Copies of identity documents, proof of address documents | Provided by you during KYC verification |
| Responsible Gaming Data | Deposit limits set, loss limits, self-exclusion status, cooling-off period records | Generated through your use of bat989's responsible gaming tools |
bat989 does not intentionally collect special category data (such as racial or ethnic origin, political opinions, religious beliefs, or health information) unless this is directly relevant to a responsible gaming assessment or is otherwise required by applicable law or licensing obligations.
bat989 uses the personal data collected for the following purposes:
bat989 processes your personal data on one or more of the following legal bases, depending on the specific purpose of processing:
bat989 does not sell your personal data to any third party. bat989 may share your personal data with the following categories of third parties, strictly to the extent necessary to fulfil the stated purpose:
All third-party service providers engaged by bat989 are subject to contractual data protection obligations that restrict how they may use the data shared with them. Third parties may not use shared data for their own independent marketing or commercial purposes.
bat989 operates an international gaming platform and certain elements of data processing may occur in jurisdictions outside Pakistan. Where personal data is transferred to a jurisdiction that does not have data protection laws equivalent to those applicable under bat989's gaming licence, bat989 will ensure that appropriate contractual safeguards are in place to protect your data — such as standard data protection clauses in agreements with the relevant third-party processor.
bat989 will not transfer your personal data to any jurisdiction unless the transfer is necessary to perform the services described in this policy, and appropriate data protection safeguards are in place. You may request information about the specific safeguards applied to any particular international transfer by contacting the bat989 support team.
bat989 retains personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, licensing, accounting, or reporting requirements.
In practice, this means:
Upon expiry of the applicable retention period, bat989 will securely delete or anonymise personal data in a manner that prevents reconstruction of the individual's identity.
bat989 uses cookies and similar technologies (collectively, "cookies") on the bat989 platform. A cookie is a small text file placed on your device by the bat989 platform when you visit or log in.
bat989 does not permit third-party advertising networks to place cookies on the bat989 platform. Game studio providers integrated into the platform may set their own session cookies within their embedded game interfaces solely for the purpose of delivering the game session. bat989 has no direct control over these provider-level cookies.
You may disable non-essential cookies by adjusting the settings in your web browser. Note that disabling essential cookies will prevent certain bat989 platform features from functioning correctly, including the bat989 Login process. Browser-level cookie management instructions are typically available in your browser's Help documentation.
As a bat989 account holder, you have a number of rights in respect of the personal data bat989 holds about you. The following rights are available to you and can be exercised by contacting the bat989 support team:
You have the right to request a copy of the personal data bat989 holds about you. bat989 will respond to access requests within 30 days of receipt. Access requests are free of charge.
You have the right to request correction of any inaccurate or incomplete personal data bat989 holds about you. Certain corrections (e.g., name changes) may require supporting documentation.
You may request deletion of your personal data in certain circumstances. This right is subject to override where bat989 has a legal obligation to retain the data — such as gaming licence record-keeping and AML requirements. bat989 will advise you of any applicable exceptions at the time of your request.
You may request that bat989 restrict the processing of your data in certain circumstances — for example, while the accuracy of data you have disputed is being verified.
Where processing is based on your consent or on a contract, you may request that bat989 provide your personal data in a structured, commonly used, machine-readable format, or transfer it directly to another controller where technically feasible.
You have the right to object to processing conducted on the basis of bat989's legitimate interests. bat989 will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests, or the processing is necessary for legal claims.
Where processing is based on consent (such as marketing communications), you may withdraw that consent at any time through your bat989 account settings or by contacting support. Withdrawal does not affect prior lawful processing.
To exercise any of the above rights, contact the bat989 support team with your account email address and a description of your request. bat989 will acknowledge your request within 48 hours and provide a substantive response within 30 calendar days. In complex cases, this period may be extended by a further 30 days with notice.
bat989 strictly prohibits the use of its platform by any individual under the age of 21. bat989 does not knowingly collect personal data from individuals under 21 years of age. If bat989 discovers that a bat989 account has been registered by an individual under the age of 21, the account will be immediately suspended, all activity voided, and any deposited funds returned to the originating payment method following verification of the account holder's identity.
If you believe that bat989 has inadvertently collected personal data from an individual under 21, please contact the bat989 support team immediately so that appropriate action can be taken without delay.
bat989 implements technical and organisational security measures designed to protect personal data from unauthorised access, accidental loss, destruction, or alteration. These measures include, but are not limited to:
bat989 will notify affected account holders of any personal data breach that poses a significant risk to their rights or interests, in accordance with the notification obligations under bat989's gaming licence, as soon as reasonably practicable following the discovery of such a breach.
The bat989 platform may contain links to third-party websites — for example, within game information panels or responsible gaming resource references. bat989 has no control over the content, privacy practices, or data handling of any third-party website and accepts no responsibility for the privacy practices of any site accessed via a link on the bat989 platform.
This Privacy Policy applies solely to data collected by the bat989 platform. If you navigate to a third-party site from bat989, you should review that site's own privacy policy before providing any personal data.
bat989 reserves the right to update or amend this Privacy Policy at any time. Where changes are material — for example, changes to the categories of data collected, the purposes for which data is processed, or the third parties with whom data is shared — bat989 will notify registered account holders via email to their registered address at least seven (7) days prior to the changes taking effect.
Non-material corrections (such as typographical corrections or clarifications that do not alter the substance of the policy) may be made without advance notice. The date at the top of this policy reflects the most recent update. Continued use of the bat989 platform following a material amendment constitutes acceptance of the revised Privacy Policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or bat989's handling of your personal data, please contact the bat989 support team:
When submitting a data protection request, please include your bat989 account email address, a clear description of your request, and any supporting information that will assist bat989 in processing it promptly.
bat989 is Pakistan's trusted online casino platform — built on transparency, security, and respect for your privacy. Ready to explore the platform?
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